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Research Report

Framework: Renewal Workflow Segmentation

This report is for Customer Growth and Renewal members only

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To manage renewals efficiently, companies must develop a renewal process in which the batch of business for a fiscal period is segmented into prescriptive “buckets” so that they may be managed with purpose-built renewal cadences.


Authored By:

Jack Johnson

Vice President, Customer Growth and Renewal Research, TSIA

Publish Date: October 11, 2023

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