About TSIA
Senior Leadership
Research Team
Advisory Board
Partner with TSIA
TSIA Giving Program
Customer Success
Education Services
Expand Selling
Field Services
Managed Services
Professional Services
Service Revenue Generation
Subscription Sales
Support Services
XasS Channel Optimization
XaaS Product Management
Membership
Pricing
Advisory Services
Become a Member
Outcome Chains
Resource Library
Webinars
TSIA Blog
XasS Speaking Engagements
TSIA Books
Digital Transformation
Why TSIA
Our Data
Our Community
Outcomes
CONFERENCE
BLOG
Ask about TSIA membership to access.
Already a TSIA Member? Sign In.
Every company is faced with transformation: The move to the cloud and digital. Evolving to outcome-based products and services. Becoming customer-centric. Or even smaller transformation projects, such as adopting knowledge management best practices or introducing new technology for employees.Based on years of inquiry conversations and advisory projects, TSIA Research has identified five steps to successfully planning and executing transformation projects. In this report, these steps will be outlined in the hopes that member companies will be able to leverage this framework to accelerate results from changes to people, process, and technology.
Authored By:
Distinguished Vice President, Technology Research, TSIA
Senior Associate, Enterprise Technology Research, TSIA
Publish Date: February 6, 2020
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor