This content is currently only available to TSIA members.

If you believe you are seeing this message in error,
please let us know.

Research Report

Five Key Practices of a Successful Managed Services Provider

With the market for managed services (MS) growing at an ever-increasing rate, companies are looking to managed services to offset stagnant or declining revenues in products and traditional services. Now more than ever, it is critical to define the key practices that drive results.

  1. The five key practices outlined in this paper are:
  2. A well-defined and documented MS strategy
  3. A standard services catalog
  4. Specialized MS sales expertise
  5. A scalable and repeatable delivery organization
  6. Strong financial management
Download your free copy and compare your MS business practices to the recommendations by the TSIA managed services community.

 

Authored By:

George Humphrey

VP and Managing Director, Service and Delivery Research and Advisory, Technology Services Industry Association

Publish Date: June 1, 2021

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

Experience Our Community

Our thriving community of 35,000 services leaders rely on TSIA insights every day.
 

Technology & Services Industry Association

The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.

 

Receive TSIA research, webinar invitations, and more.

 
© Technology & Services Industry Association (TSIA). All rights reserved worldwide.