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Research Report

Five Key Criteria in Making a PSA Decision

This report is for Professional Services members only

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Professional Services Automation, or PSA, provides professional services organizations with automation in three major areas: resource management, project management and project accounting. Not only can PSA help companies move off spreadsheets and onto a platform with more visibility for project success, but emerging features such as mobility and real-time dashboards are boosting productivity and providing management insight for improving key metrics such as utilization rates and rate realization. Planned spending on PSA remains high, and inquiries on PSA selection and deployment are rising. This report is intended to help TSIA members select the right PSA platform by focusing on the five key selection criteria which will create a short list of “best fit” solutions for your company. Companies shopping for PSA technology should pay attention to these selection criteria to avoid unwanted expenses—and delays—in the installation and go-live for the PSA project.

Authored By:

John Ragsdale

VP Research, Technology and Social, TSIA

Publish Date: November 15, 2013

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Peg Rodarmel, SVP, Subscription Services, Infor

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