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TSIA runs Quick Poll surveys on hot topics and reports the findings back to poll respondents. This Quick Poll was focused on two objectives: (1) Understand which product/adoption characteristics correlate to better churn and renewal rates, and (2) analyze churn rates and renewal rates by SaaS product category.
The product/adoption characteristics we tested on were:
Vice President Research, Service Revenue Generation, TSIA
Publish Date: August 29, 2017
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Worldwide, Infor Digital Sales, Infor
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