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The “Engaging Services and Customer Success in the Sales Process” white paper goes behind the “E” in TSIA’s customer engagement model, LAER (Land, Adopt, Expand, Renew). Download your copy to understand this critical phase in the customer journey and how it is a far more effective and efficient path to growth compared to acquiring new customers.
As you look for new paths to revenue growth, save this PDF so you can implement an effective customer expansion strategy.
VP, Expand Selling Research, TSIA
Publish Date: July 19, 2018
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at 800-876-6511 or we can call you.