Research Report

Eight Steps to Building a Credits and Points Service Offer Program

This report is for Service Revenue Generation members only

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This publication documents best practices to bringing a Credits and Points Program to market. Companies are exploring this strategy to:

  • Make customers successful with their platform and solutions.
  • Drive adoption and develop a new revenue stream by monetizing premium services.
  • Reduce churn and provide relevant services to retain customers.

Authored By:

Jodie Paxton

Senior Director, Service Revene Generation Research, TSIA

Publish Date: October 10, 2019

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