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Research Report

Eight Great Pacesetter Practices for Renewing Recurring Revenue

This report is for Service Revenue Generation members only

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TSIA analyzes the practices and metric performance of companies that are experiencing superior business results. We refer to these higher-performing companies as “pacesetters.” Analyzing the practices of the pacesetters provides member companies with insights on key levers that drive business improvement. Focused on the eight pacesetter practices for renewal sales, this publication is based on our analysis of the TSIA Service Revenue Generation Benchmark.

Authored By:

Jack Johnson

Vice President, Service Revenue Generation, TSIA

Jodie Paxton

Vice President, Service Revenue Generation, TSIA

Publish Date: March 25, 2020

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