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Typically, the protocol for education services organizations has been to develop training when a new product is developed and/or when a product undergoes a major revision. As education organizations begin to diverge from training offers that align directly with product, understanding the offer development process is critical. This report identifies best practices in offer development and provides insights regarding offer diversification and how education organizations can develop offers and services that may not be affiliated with a specific product.
VP Research, Education Services, TSIA
Publish Date: September 23, 2016
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Peg Rodarmel, SVP, Worldwide, Infor Digital Sales, Infor
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