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Research Report

Education Services Analytics and Metrics Survey Results


Almost 80% of education organizations do not utilize consumption data to calculate impact on customer outcomes.

TSIA's Education Services Analytics and Metrics Survey identifies data collection practices for product purchase and installation, consumption and adoption, and outcomes.

This free dataview provides survey results and answers the following questions:

  1. How many companies are collecting product, installation, consumption, adoption, and/or outcomes data?
  2. How are these items being measured?
  3. How are data streams being leveraged to improve the ES business?

Education services organizations are in a prime position to drive adoption. Download the survey results to find out how and why.


Authored By:

Maria Manning-Chapman

VP Research, Education Services, TSIA

Publish Date: November 19, 2015

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Peg Rodarmel, SVP, Subscription Services, Infor

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