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Research Report

Delivering Customer Success via Partners

This report is for Customer Success members only

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This report takes a look at delivering customer success via the partner community. As customer success continues to become a standard service capability within technology companies, organizations are looking to extend the capability to their partner communities. TSIA Survey findings will communicate how companies are addressing the varying set of adoption, expansion, and retention capabilities via their partner communities.

Authored By:

Phil Nanus

Former Vice President of Research, Customer Success, TSIA

Publish Date: June 10, 2022

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