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Research Report

Data-Driven Story: 2021 Impact of Remote and Digital Sales on Sales Organizations Survey

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Organizations recently were required to shift their sales model to one with less human touch (e-commerce). We seek to understand how changes to inside sales, outside sales, and automation impact growth rate. With this shift toward increased automated sales potentially becoming the new normal, we must determine which practices should be adopted to ensure positive growth rate. Further, where exactly should investments in automation be allocated? This Dataview looks to answer that question and others around this topic.

Authored By:

Steve Frost

Vice President and Managing Director, Revenue Research and Advisory, TSIA

Publish Date: June 29, 2021

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