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Research Report

Data Analytics and Education Services

This report is for Education Services members only

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While most education organizations recognize that data would enable them to make better business decisions and to better demonstrate the impact of training relative to the company and to the customer, most struggle with the basics: data collection, synthesis, and analysis.

Using TSIA's five-step Consumption Analytics Framework, this case study highlights Juniper University Education Services (JUES) journey to data powerhouse. Starting with the hiring of a data analytics specialist, this case study outlines how JUES built its data analytics capabilities and significantly grew the education services business in the process.

Authored By:

Maria Manning-Chapman

Vice President, Education Services Research, TSIA

Publish Date: August 21, 2020

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