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Customer onboarding duties are often handed to the customer success team only after the sale has been landed (even though a strong argument can be made that they should get involved much sooner).
Download your free copy of the assessment and go through the exercise with your customers!
VP Research, Customer Success, Technology Services Industry Association
Publish Date: December 12, 2017
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.