Research Report

COVID-19 Capability Journeys

A crisis with the impact of COVID-19 creates urgent issues that need to be quickly addressed.


The TSIA research team has defined an inventory of organizational capabilities every technology provider will require to excel in a post-COVID-19 economy. This paper provides the rationale of why TSIA believes these capabilities have become non-negotiable and provides an inventory of these critical capabilities.

In this report, you will find:

  • 3 questions effective leadership teams are continuously processing
  • Industry trends accelerated by COVID-19
  • Capability journeys inventory that ALL technology providers should be considering in order to remain competitive when the economy returns to growth
And more! 

Download a copy now to share with your team.

Authored By:

Thomas Lah

Executive Director & Executive Vice President, TSIA

​Publish Date: May 19, 2020

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Peg Rodarmel, SVP, Subscription Services, Infor

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