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Research Report

Correlation Report: SRG Contract Renewal Rates

This report is for Service Revenue Generation members only

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This correlation report investigates the metrics and practices that affect contract renewal rates. The statistics are broken down by hardware and software companies and are compared to industry data. Readers of this report will have an understanding of what metrics and practices are statistically related to contract renewal rate performance. 

Authored By:

Sarah Swanson

Research Analyst, TSIA

Publish Date: January 17, 2019

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