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The transition to XaaS as a business model changes a lot of things, not the least of which is content development. As the timeframe between software releases becomes ever shorter, this places additional pressure on education services organizations, whose content development organizations must keep pace with new releases. Adding to the pressure is the shift to micro-content, which means there's ever more content to develop. This increase in content volume and frequency of updates creates an untenable situation for many ES organizations. This report identifies how ES organizations are coping with this dual threat.
Vice President, Education Services Research, TSIA
Publish Date: May 5, 2019
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Peg Rodarmel, SVP, Subscription Services, Infor
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