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Research Report

Collaboration Between Education Services and Support Services

How does your organization compare?


This Quick Poll Findings report provides analysis of five key questions that were asked about collaboration between education services and support services organizations. The findings show that collaboration between these organizations results in lower call volume into the support organization. Additionally, key practices that ES and SS can employ to maximize collaboration are discussed.  

Download a copy of our quick poll findings to share with your team! 

Authored By:

Maria Manning-Chapman

Vice President, Education Services Research, TSIA

Dave Baca

Director Research, Support Services, TSIA

Publish Date: January 13, 2021

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