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Research Report

The Case for Managed Services: A Stepping Stone to the Cloud


Growing and scaling a profitable XaaS business can be overwhelming for many traditional technology companies. But it doesn't need to be.

Standing up a managed services (MS) business is a strategic first step that companies can take as they ease into the XaaS marketplace.

In this chapter, we discuss:

  • Trends driving managed services, including managed XaaS offers.
  • Why CFOs say "no" to managed services, but should really say "yes."
  • Seven key success tactics when exploring MS opportunities with customers.


Authored By:

Thomas Lah

Executive Director, Technology Services Industry Association

J.B. Wood

President and CEO, Technology Services Industry Association

Publish Date: January 24, 2018

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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