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Research Report

The Case for Managed Services: A Stepping Stone to the Cloud

 

Growing and scaling a profitable XaaS business can be overwhelming for many traditional technology companies. But it doesn't need to be.

Standing up a managed services (MS) business is a strategic first step that companies can take as they ease into the XaaS marketplace.

In this chapter, we discuss:

  • Trends driving managed services, including managed XaaS offers.
  • Why CFOs say "no" to managed services, but should really say "yes."
  • Seven key success tactics when exploring MS opportunities with customers.

 

Authored By:

Thomas Lah

Executive Director, Technology Services Industry Association

J.B. Wood

President and CEO, Technology Services Industry Association

Publish Date: January 24, 2018

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Peg Rodarmel, SVP, Subscription Services, Infor

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