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The premise of this research paper is that the by-product of certification is improved product usage and consumption. An individual does not seek certification with increased product usage being the objective. Certification is typically pursued to validate a skill set and competency level, however, it stands to reason that if one person has a higher level of competency than another, then there would be a greater likelihood that product usage would increase.
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
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