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TSIA conducted a mini-survey with Service Revenue Generation members to understand their practices with funding the research and development (R&D) function for their role in delivering value to maintenance customers (i.e., bug fixes, enhancements, etc.). This document summarizes six findings from the survey, along with TSIA's observations and recommendations.
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.