Research Report

A Primer for Outcome Engineering

Whether they realize it or not, tech companies' traditional business models are under duress, and a shift in customers' expectations is pressing technology providers to deliver measurable business outcomes.

So how do tech companies execute against this new paradigm?

This paper covers four key practices to help companies take the idea of Outcome Engineering from concept to execution:

  1. Apply the right Outcome Engineering (OE) framework
  2. Focus on delivering the right target outcomes
  3. Engage with the right customers
  4. Leverage the right Outcome Engineering tools

Download your copy and develop the capabilities to systematically deliver business outcomes for your customers.

 
 

Authored By:

Thomas Lah

Executive Director, TSIA

Publish Date: June 24, 2018

 

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Worldwide, Infor Digital Sales, Infor

Experience Our Community

Our thriving community of 35,000 technology and services leaders rely on TSIA insights every day.