Research Report

2020 XaaS Product & Analytics - Key Study Findings

This report is for XaaS Product Management members only

Ask about TSIA membership to access.

Already a TSIA Member? Sign In.

This document reports some of the key findings from the XaaS Product & Analytics study.

The study assessed the effectiveness of embedded product experiences and analytics in driving 3 critical outcome vectors of a successful XaaS business model.

1) Customer Value Realization
2) Optimized Revenue Capture
3) Cost Effective Customer Engagement


This is a XaaS Product Management research practice member only report.

Authored By:

Laura Fay

TSIA

​Publish Date: March 16, 2020

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

Experience Our Community

Our thriving community of 35,000 services leaders rely on TSIA insights every day.