Various platforms and applications are required to understand customer history, account entitlement, and customer consumption patterns. And new capabilities have emerged to improve productivity with the renewal workflow and increase effectiveness with identifying new revenue opportunities.
Download this report to see how TSIA has identified 11 separate technology categories recommended for automating service sales operations, including:
Executives responsible for renewing and growing recurring service revenue should understand which enabling technology components are already well adopted by technology firms, as well as emerging tools that may provide a boost to operational and financial metrics.
Download your copy of the report now and you’ll also learn how technology can be leveraged for “extreme automation,” making dramatic improvements to productivity, service quality, or revenue through the use of innovative technology.
Distinguished Vice President, Service Technology Research, TSIA
Vice President, Service Revenue Generation Research, TSIA
Publish Date: January 31, 2019
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.