We use cookies to enhance site navigation, analyze site usage and show personalized advertising. See our Privacy Policy. California residents - see CCPA Privacy Policy Supplemental for opt-out options.

This content is currently only available to TSIA members.

If you believe you are seeing this message in error,
please let us know.

Research Report

2019 Organizational Structure Survey Results

This report is for members only

Ask about TSIA membership to access.

Already a TSIA Member? Sign In.

This report shares summary results from the TSIA 2019 Organizational Structure Survey. Insights include:

  • Ranking of service lines by profitability.
  • The common practices for which service functions are managed globally versus being managed within each region or within business units.
  • Where service-line leaders are most likely to report.
  • Who is responsible for selling service? Sales or the service line?
  • Do service lines leverage dedicated or shared sales resources?
  • Organizational structures that maximize service line profitability.
  • Most common services organizational structure.

Authored By:

Thomas Lah

Executive Director, TSIA

Publish Date: September 27, 2019

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

Experience Our Community

Our thriving community of 40,000 technology and services leaders rely on TSIA insights every day.
 

Technology & Services Industry Association

The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.

 

Receive TSIA research, webinar invitations, and more.

 
© Technology & Services Industry Association (TSIA). All rights reserved worldwide.