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Research Report

2019 Customer Success Compensation for Participants

This report is for Customer Success members only

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Data and summary results from the 2019 TSIA Customer Success Compensation Study specific to 5 key roles; Customer Success Leaders, Customer Success Managers (CSMs), Technical Account Managers (TAMs), Customer Success Operations and Renewals Representatives. The content covers base and variable pay along with other key findings from the study.

Authored By:

Phil Nanus

Former VP, Customer Success Research, TSIA

Stephen Fulkerson

VP, Customer Success Research, TSIA

Publish Date: March 27, 2022

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