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Data and summary results from the 2019 TSIA Customer Success Compensation Study specific to 5 key roles; Customer Success Leaders, Customer Success Managers (CSMs), Technical Account Managers (TAMs), Customer Success Operations and Renewals Representatives. The content covers base and variable pay along with other key findings from the study.
Former VP, Customer Success Research, TSIA
VP, Customer Success Research, TSIA
Publish Date: March 27, 2022
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
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