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Research Report

2017 Technology Adoption and Spending: Expand Selling

Investing in the right technology is critical to growing your revenues with existing customers.

Here's a peek at the expand selling technology spending and adoption trends to watch in 2017-2018:

  • 67% of survey respondents are shopping for customer experience (CEX) analytics over the next two years.
  • 65% are planning additional investments in reporting and analytics tools.
  • 62% are investing in solutions to improve collaboration and knowledge sharing.

Download this report to see if your expand selling technology adoption, satisfaction and planned spending is on the right track.

Authored By:

John Ragsdale

VP Research, Technology and Social, TSIA

Publish Date: May 1, 2017

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