2017 Technology Adoption and Spending Report: Education Services

Investing wisely in service technology is critical for meeting and exceeding customer expectations.

Here's a peek at the education services technology adoption and planned spending trends to watch:

• 25% (up from 4%) of survey respondents have adopted gamification for online learning and training
• 82% have adopted knowledge management tools
• 55% plan additional investments in learning management systems (LMS) over the next two years

Download this report to see how your company's technology investments measure up to other education services organizations.