Sign In
Research Report

2017 Technology Adoption and Spending Report: Education Services

Investing wisely in service technology is critical for meeting and exceeding customer expectations.

Here's a peek at the education services technology adoption and planned spending trends to watch:

  • 25% (up from 4%) of survey respondents have adopted gamification for online learning and training
  • 82% have adopted knowledge management tools
  • 55% plan additional investments in learning management systems (LMS) over the next two years

Download this report to see how your company's technology investments measure up to other education services organizations.

Authored By:

John Ragsdale

VP Research, Technology and Social, TSIA

Publish Date: May 1, 2017

TSIA is one of the primary reasons I'm so successful in my job. They shaped a lot of the strategy that I've put in places and the results have been very successful.

Melissa Majors, Director, Education Services, Ellucian, Inc.

Experience Our Community

Our thriving community of 35,000 services leaders rely on TSIA insights every day.
 

Technology Services Industry Association

The Technology Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.

 

Receive TSIA research, webinar invitations, and more.

 
© Technology Services Industry Association (TSIA). All rights reserved worldwide.