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Research Report

2017 Service Revenue Generation Technology Stack

Technology is a key lever for optimizing the renewal and growth of annuities.

With product revenues falling as technology shifts to a cloud economy, the pressure is intensifying for the service organization to contribute to top-line revenue growth for the company.

Executives responsible for renewing and growing recurring service revenue should understand which enabling technology components are already well adopted by technology firms, as well as emerging tools that may provide a boost to operational and financial metrics.

This 8-page TSIA research report includes:

  • The 10 relevant categories recommended for automating services operations
  • The top-installed vendors in each category
  • The current adoption trends and opportunities to better mine consumption data and increase service revenue

Download your copy today and get TSIA's service revenue generation technology stack recommendations for 2017.

Authored By:

John Ragsdale

VP Research, Technology and Social, TSIA

Julia Stegman

VP Research, Service Revenue Generation, TSIA

Publish Date: January 3, 2017

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Chris Todd, SVP of Operations & CSO, Kronos

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