Research Report

2017 Managed Services Technology Stack

Boost your operational and financial performance with technologies that will help optimize and grow your managed services business.

This 9-page TSIA research insight:

  • Defines the 25 relevant categories recommended for highly productive, scalable, and profitable managed services organizations
  • Lists the top adopted and emerging technology for managed services delivery and productivity improvement
  • Offers recommendations for where to begin making investments to track customer behavior and satisfaction

Authored By:

John Ragsdale

VP Research, Technology and Social, TSIA

George Humphrey

VP Research, Managed Services, TSIA

Publish Date: January 3, 2017


TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Worldwide, Infor Digital Sales, Infor

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