Research Report

2017 Managed Services Technology Stack

Boost your operational and financial performance with technologies that will help optimize and grow your managed services business.

This 9-page TSIA research insight:

  • Defines the 25 relevant categories recommended for highly productive, scalable, and profitable managed services organizations
  • Lists the top adopted and emerging technology for managed services delivery and productivity improvement
  • Offers recommendations for where to begin making investments to track customer behavior and satisfaction

Authored By:

John Ragsdale

VP Research, Technology and Social, TSIA

George Humphrey

VP Research, Managed Services, TSIA

​Publish Date: January 3, 2017

TSIA membership is like having a foothold in the industry. It gives us access to a wealth of research and expertise we can use to stay current with trends and optimize our managed services business.

Harpreet Kaur, Sr. Director, JDA Software

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