Research Report

2017 Field Services Technology Stack

Automation Is Critical to Boosting Productivity and Increasing Revenue

Technology is a critical component for success in field service.

Various platforms and applications are required to understand and track customer behavior as well as perform on-site repairs.

In this report:

21 separate application categories recommended for highly productive, scalable field services
Top-installed vendors in each category
A new section focused on leveraging technology for extreme automation in field service

Download your free copy of the report and make the right investments in field services technology to meet and exceed customer expectations for service levels.

Authored By:

John Ragsdale

VP Research, Technology and Social, TSIA

Vele Galovski

VP Research, Field Services, TSIA

Publish Date: January 3, 2017

TSIA is the best source for relevant facts, trends, and performance, and we use what we learn on a weekly basis to assist us in making operational and strategic decisions about our business.

Chris Todd, Senior Vice President of Operations & Chief Services Officer, Kronos