Research Report

2017 Field Services Technology Stack

Technology is a critical component for success in field service.

Various platforms and applications are required to understand and track customer behavior as well as perform on-site repairs.

In this report:

  • 21 separate application categories recommended for highly productive, scalable field services
  • Top-installed vendors in each category
  • A new section focused on leveraging technology for extreme automation in field service

Download your free copy of the report and make the right investments in field services technology to meet and exceed customer expectations for service levels.

 
 

Authored By:

John Ragsdale

VP Research, Technology and Social, TSIA

Vele Galovski

VP Research, Field Services, TSIA

Publish Date: January 3, 2017

 

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Peg Rodarmel, SVP, Worldwide, Infor Digital Sales, Infor

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