TSIA continues to see a maturing capability with customer success tools to create and manage complex process workflows. These workflows cover many use cases and offer the promise of delivering productivity gains that allow customer success organizations and initiatives to scale.
Investment in technology is a primary avenue to scale operations and sales effectiveness. Download your copy today to make the right investments in customer success technology.
Authored By:
VP Research, Technology and Social, TSIA
VP Research, Customer Success, TSIA
Publish Date: January 3, 2017
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Worldwide, Infor Digital Sales, Infor