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Research Report

2016 Field Services Workforce Utilization and Compensation Study - Abridged

This report is for Field Services members only

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The primary long-term talent management challenge for field service organizations is building a flexible, innovative workforce that delivers today's business while preparing for tomorrow. Hiring and retaining the right employees are critical to the future success of an organization.

To make the task more challenging, an aging workforce and dwindling candidate pool is heating up the war for talent in field services. Many organizations are asking: Are my pay practices in line? How does my total compensation compare? What are the factors contributing to attrition? What are the industry reward and recognition programs in place today?

The 2016 Field Services Workforce Optimization and Compensation study includes:

  1. Salary and benefit levels.
  2. Base-incentive pay mix.
  3. Incentive compensation plans.
  4. Organizational structure.
  5. Utilization.

Authored By:

Vele Galovski

Vice President Research, Field Services, TSIA

Publish Date: August 2, 2017

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