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The primary long-term talent management challenge for field service organizations is building a flexible, innovative workforce that delivers today's business while preparing for tomorrow. Hiring and retaining the right employees are critical to the future success of an organization.To make the task more challenging, an aging workforce and dwindling candidate pool is heating up the war for talent in field services. Many organizations are asking: Are my pay practices in line? How does my total compensation compare? What are the factors contributing to attrition? What are the industry reward and recognition programs in place today?The 2016 Field Services Workforce Optimization and Compensation study includes:
Vice President Research, Field Services, TSIA
Publish Date: August 2, 2017
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
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