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This DataView captures the results of the TSIA December 2015 Managed Services Tools and Technologies Survey. The study collects data from TSIA members on the applications and tools they use to deliver their managed services offers. This is not intended to be an exhaustive list of managed services delivery platform capabilities, but rather an insight into what some of the most common toolsets are. Most companies use a combination of proprietary and commercial off-the-shelf tools. Where possible, we have identified the commercial tools used by members for specific functions.
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
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