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This DataView captures the results of the TSIA December 2015 Managed Services Tools and Technologies Survey. The study collects data from TSIA members on the applications and tools they use to deliver their managed services offers. This is not intended to be an exhaustive list of managed services delivery platform capabilities, but rather an insight into what some of the most common toolsets are. Most companies use a combination of proprietary and commercial off-the-shelf tools. Where possible, we have identified the commercial tools used by members for specific functions.
VP Research, Managed Services, TSIA
Publish Date: April 21, 2016
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Peg Rodarmel, SVP, Subscription Services, Infor
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