We use cookies to enhance site navigation, analyze site usage and show personalized advertising. See our Privacy Policy. California residents - see CCPA Privacy Policy Supplemental for opt-out options.

This content is currently only available to TSIA members.

If you believe you are seeing this message in error,
please let us know.


STAR Awards

TSIA Selects Finalists for 2019 STAR Awards

Leading Technology Companies Honored as Finalists in Annual STAR Awards Ceremony

SAN DIEGO, October 10, 2019 – The Technology Services Industry Association (TSIA), the leading association for today's technology and services organizations, today announced that the finalists have been selected for the 2019 STAR Awards.  

Held annually, the peer-judged STAR Awards competition offers TSIA member companies the unique opportunity to showcase their commitment to outstanding innovation, leadership, and excellence. STAR Awards are presented in 12 categories that span the TSIA research practices of customer success, education services, expand selling, field services, managed services, professional services, service revenue generation, management, and support services:

  • Best Practices in Field Services
  • Best Practices in Leveraging PSA for Service Excellence
  • Innovation in Customer Portals
  • Innovation in Customer Success
  • Innovation in Education Services
  • Innovation in Enabling Customer Outcomes – Professional Services
  • Innovation in Employee Engagement Experience & Loyalty 
  • Innovation in Expand Selling
  • Innovation in Leveraging Analytics for Service Excellence
  • Innovation in Leveraging Social Support for Support Excellence 
  • Innovation in Managed Services Operations
  • Innovation in Support Services Automation 

This year’s finalists include: 

Cisco Systems, Dell EMC, Ellucian, Elekta, Hewlett Packard Enterprise, HP Inc., Hyland Software, Microsoft, Palo Alto Networks, SAP SE, ServiceNow, Splunk, and Tricentis. 

TSIA's STAR Awards continue to be one of the highest honors in the technology and services industry, allowing companies to be publicly acknowledged by their peers as being among the best in the business.

“Each year, we are honored to recognize the STAR Awards winners for their outstanding achievements,” said executive director of TSIA, Thomas Lah. “This year, the caliber of our finalists, and their continued laser focus on customer outcomes, unparalleled innovation, and operational excellence, has set these exceptional companies apart from their peers.”

The winners of the 2019 STAR Awards will be recognized on the main stage during the STAR Awards and Certification Ceremony on Sunday, October 20th at 5:30 PM Pacific, prior to the TSW Las Vegas 2019 conference.

More information about the STAR Awards can be found at https://www.tsia.com/certifications-and-awards/star-awards, or by contacting Alesha Bridgeman, TSIA's member programs coordinator, at alesha.bridgeman@tsia.com.

TSW events have a strong reputation for delivering a solid program filled with impactful content. More information on the Technology & Services World conference can be found at www.tsia.com/conference.

Media Contact

Adam Beeson, Director of PR & Communications

About TSIA

The Technology & Services Industry Association (TSIA) is the world's leading research organization dedicated to helping technology companies achieve profitable growth and solve their top business challenges. Services, Sales, Product, and Channel organizations at technology companies large and small look to TSIA for world-class business frameworks, best practices based on real-world results, detailed performance benchmarking, and exceptional peer networking opportunities. TSIA’s membership community consists of over 40,000 executives from 96 countries and represents 80% of the Fortune 100 technology companies.