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Coveo Named TechFUTURES Audience Favorite at Technology Services World 2013 Best Practices

Winner of TechFUTURES Event Determined by Audience Vote

SAN DIEGO and SANTA CLARA, May 8, 2013 – The Technology Services Industry Association (TSIA), the leading association for today’s technology services organizations, honored Coveo with the TechFUTURES Audience Favorite Award today at the Technology Services World (TSW) 2013 Best Practices conference in Santa Clara. Diane Berry, Coveo’s senior vice president of marketing and communication, delivered an insightful presentation on the future of knowledge and content management.

TSW is the technology services industry’s premier conference, bringing together the brightest minds and top decision makers in the market space. TechFUTURES was a brand-new component to TSW at the spring 2013 event, and officially kicked off the conference. Through these energized and dynamic presentations, attendees caught a firsthand glimpse into a vision of where services technology is headed within the next three to five years.

“We were thrilled to open up the spring TSW conference with TechFUTURES,” said John Ragsdale, vice president of technology and social research for TSIA. “The audience was so receptive to these lively and inspirational talks that were delivered in TED-style format, complete with strong visual elements. Coveo was named the Audience Favorite for its impactful discussion on knowledge and content management. We were honored to present Coveo with this award, and proud of all of our presenters who participated in this inaugural TechFUTURES event.”

The 2013 TechFUTURES lineup included four pivotal categories:

  • Customer Experience—presented by ISOdx.
  • Knowledge/Content Management—presented by Coveo.
  • Mobility—presented by LogMeIn.
  • Social Media—presented by Lithium Technologies.

TSW events have a strong reputation for delivering a solid program filled with impactful content. More information on Technology Services World and the Technology Services TechFUTURES event can be found at

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Gwyn Wischmeyer
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About TSIA

The Technology & Services Industry Association (TSIA) is the world's leading research organization dedicated to helping technology companies achieve profitable growth and solve their top business challenges. Services, Sales, Product, and Channel organizations at technology companies large and small look to TSIA for world-class business frameworks, best practices based on real-world results, detailed performance benchmarking, and exceptional peer networking opportunities. TSIA’s membership community consists of over 40,000 executives from 96 countries and represents 80% of the Fortune 100 technology companies.