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Focus Area: Professional Services

The macro-level forces and trends that TSIA has identified are clearly beginning to present themselves in professional services businesses. Changing technology product consumption patterns (big data, on demand, cloud platforms) are bringing about substantial new pressures on services economics, organizational models, service offering types, pricing models, required skills, delivery approaches, and more. That said, the changes happening in technology professional services are not happening uniformly across the industry, or even uniformly within PS organizations. This means that most tried and true, traditional PS capabilities remain important for PS leaders.

Top Service Business Challenges

TSIA conducts extensive research so you don't have to. Our detailed analysis of the industry has identified a top set of professional services business issues that we address through our research programs. Topics include improving product margins, PS financial performance, PMO best practices, resourcing and compensation, and much more. View the PS Top Business Challenges ▶

Bo Di Muccio

PS Research Leadership

An elite group of professionals representing the industry's top professional services organizations advise TSIA executive management on how best to deliver relevant programs, research, and events to its members. Bo Di Muccio, Ph.D., is the vice president of research and advisory services for TSIA, and the chairperson of the TSIA Professional Services Advisory Board. Who is TSIA? Download our CV

Free Research Report  2016 Technology Spending Report: Professional Services  It's clear that investments in service technology are they key to exceeding  customer expectations, but knowing where to start can be difficult.     Download Report

TSIA Membership

A membership in TSIA offers the opportunity to learn from our experts as well as your peers in the technology services industry. Join our community of more than 30,000 individual service executives. What are you waiting for?