Date: October 20, 2015

Author: Jeremy DalleTezze - Technology Services Industry Association (TSIA)
George Church - Bentley Systems
Frank Coleman - EMC Corporation


Everyone has access to some analytics capabilities, but what can analytics help us achieve in terms of driving customer outcomes and increasing adoption? Join this session to hear from our Data Analytics Champion Co-Chairs and hear how they are leveraging analytics within their own companies.

Applicable Disciplines:
Education Services;Field Services;Professional Services;Service Revenue Generation-Recurring;Managed Services;Support Services;Expand Selling

Growing Customers; Services Transformation; Customer Success; B4B; Business Outcomes

Functional Areas:
Operations;Service Delivery;Strategy