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Date: November 02, 2015

Author: Maria Manning Chapman

Description:

This report is based on the groundbreaking book, Consumption Economics: The New Rules of Techby J.B. Wood, Todd Hewlin, and Thomas Lah. The book describes the significant shift that is occurring in the services industry in response to the growing worlds of cloud and managed services, and how today’s services organizations must completely re-think how they build products, how they drive revenue, and what services they need to offer in order to succeed in this new age of tech.

The focus of this paper looks at the implications Consumption Economics has on education services organizations. 


Applicable Disciplines:
Education Services

Keywords:
Consumption Economics; Micro-Transactions; Curriculum Roadmap; Trump ES Revenue; Upsell

Functional Areas:
Operations;Research;Strategy;Training

Markets:
Consumer Technologies;Enterprise IT and Telecommunications;Healthcare and Healthcare IT