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Technology and Services Partners with the Highest Adoption by TSIA Members

Date: May 04, 2015

Author: John Ragsdale

Description:
This report documents the top installed products across the 24 categories covered in the TSIA Technology Heatmap. The top installed products information is gathered from the annual Member Technology Survey.

Applicable Disciplines:
Education Services;Field Services;Professional Services;Service Revenue Generation-Recurring;Support Services;Customer Success

Keywords:
CRM; incident management; communities; collaboration; PSA; Professional Service Automation; analytics; LMS; entitlement; scheduling tools; knowledge management; Content Management; Learning Content Development; Learning Management Systems; Mobility

Functional Areas:
Operations;Service Delivery;Strategy

Markets:
Consumer Technologies;Enterprise IT and Telecommunications;Healthcare and Healthcare IT;Industrial Equipment;Other