Date: May 27, 2015
Author: Thomas Lah
This paper helps answer the questions:
- What does good adoption look like
- How do you assess customer adoption?
- Who is responsible for driving adoption?
- What practices drive adoption?
Education Services;Field Services;Professional Services;Service Revenue Generation-Recurring;Managed Services;Support Services;Expand Selling;Customer Success
Adoption, Consumption Analytics, Customer Success
Engineering;Finance;Human Resources;Marketing;Operations;Partner Management;Professor;Research;Sales;Service Delivery;Strategy;Student;Training
Consumer Technologies;Enterprise IT and Telecommunications;Healthcare and Healthcare IT;Industrial Equipment;Other