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Date: October 21, 2015

Author: Bernd Welz - SAP AG

Description:

Technology trends such as hyperconnectivity, super computing, cloud computing, and cyber-security have created the Digital Economy and triggered a staggering pace of change. Digital business models are enabling new competitors to emerge and disrupt markets. CNBC predicts that within the next 10 years, 40% of the S&P 500 will no longer exist if they do not keep up with these technology trends. In order to win in the Digital Economy, companies must simplify business and IT processes so they can quickly adapt and respond to today’s dynamic market environment.

During this keynote, Dr. Bernd Welz will discuss how SAP’s end-to-end service and support engagement model helps companies reimagine their business so they can Run Simple. He will show how companies can accelerate innovation with SAP Activate, a unique combination of ready-to-run business processes, agile project methodology, and assisted implementation. In this session you will learn how SAP Service and Support helps companies achieve better, faster business outcomes while fostering an environment of sustainable simplicity and continuous innovation. 


Applicable Disciplines:
Education Services;Field Services;Professional Services;Service Revenue Generation-Recurring;Managed Services;Support Services;Expand Selling;Customer Success

Keywords:
Growing Customers; Services Transformation; Customer Success; B4B; Business Outcomes

Functional Areas:
Operations;Service Delivery;Strategy