Date: August 12, 2015
Author: George Humphrey
This report identifies the most prevelant organization structures for managed services, including offer management, delivery, sales, marketing, finance, and operations. It articulates the correlation between leading key performance indicators and the structures used to support them.
Managed Services KPIs, Managed Services Organization
Engineering;Finance;Human Resources;Marketing;Operations;Sales;Service Delivery;Strategy
Enterprise IT and Telecommunications;Healthcare and Healthcare IT;Industrial Equipment