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Date: August 12, 2015

Author: George Humphrey

Description:
This report identifies the most prevelant organization structures for managed services, including offer management, delivery, sales, marketing, finance, and operations. It articulates the correlation between leading key performance indicators and the structures used to support them.

 

Applicable Disciplines:
Managed Services

Keywords:
Managed Services KPIs, Managed Services Organization

Functional Areas:
Engineering;Finance;Human Resources;Marketing;Operations;Sales;Service Delivery;Strategy

Markets:
Enterprise IT and Telecommunications;Healthcare and Healthcare IT;Industrial Equipment