Date: October 21, 2015

Author: Andy West - Sage

A real-world look into the challenges and outcomes of measuring, analyzing, and driving customer consumption of both services and product. Tips and tricks for data gathering, findings from analysis, and case studies of putting the information to use with our customers.

Applicable Disciplines:
Service Revenue Generation-Recurring

Growing Customers; Services Transformation; Customer Success; B4B; Business Outcomes

Functional Areas:
Operations;Service Delivery;Strategy