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Date: October 21, 2015

Author: Muthusamy Selvaraj - Polycom
Martin Schwarz - Polycom

Description:

Developing custom applications that augment your company's core software and hardware products can provide significant value-add with a new revenue source, solve customer requirements, and create a stickier customer relationship. However, there are some challenges to overcome. Polycom will share key learnings and tips on how to build up a successful apps business that includes packaged and custom apps from your PS organization that can produce needed business outcomes for customers.


Applicable Disciplines:
Professional Services

Keywords:
Growing Customers; Services Transformation; Customer Success; B4B; Business Outcomes

Functional Areas:
Operations;Service Delivery;Strategy