Date: October 20, 2015

Author: John Lira - Informatica


As the technology landscape expands at an ever-increasing rate, and the underlying technologies become more complex, creating effective training curriculum has become more challenging than ever. In the spring of 2015, Informatica launched a new training program focused on big data integration, one of the fastest changing topics in the industry.

In this session you will hear how education services (ES) re-pursed content from an industry-leading partner to get to market faster. In addition, ES created a true blended learning program that included self-paced content, virtual training, and then a live training session held in conjunction with the annual user conference. At the end of the conference, students were offered to take a certification exam showing how they
up-leveled their knowledge and skills in the marketplace.

Applicable Disciplines:
Education Services

Growing Customers; Services Transformation; Customer Success; B4B; Business Outcomes

Functional Areas:
Operations;Service Delivery;Strategy