- Focus Areas
- Strategic Services
In the age of Industrial Internet/IoT the commoditization of traditional products will speed up as more and more value for customers will be created by software and analytics. High-level services are needed to position your products and services in a connected world. Providing high-level services means helping customers reach an optimal ROI with the investment (Level 3 services) or even realizing a certain business outcome (Level 4 services). Providing such services adoption and outcome offers are getting crucial.
Focusing on customer outcomes like increasing output and revenues will change and expand the offer portfolio.
This session will give you insights on:
This session specifically addresses the challenges of manufacturers of machines, instruments, automation technology, and equipment.