Date: October 20, 2015

Author: Rob Schlanser - ServiceSource International, Inc.


How are you making sure your customers are receiving the right touches at the right time? Does your technology solution use customer-driven data to manage these communication and sales plays? Are you looking at the right data? Is that data in context? These are important questions to consider when planning your recurring revenue growth strategy.  The use of data and technology to segment your customers into high-touch and low-touch outreach is crucial in driving efficiency and scale, while growing your top line. Join this interactive session to learn how Fortune 1000 companies are efficiently and effectively managing the revenue life cycle.

Applicable Disciplines:
Service Revenue Generation-Recurring;Managed Services;Support Services;Expand Selling

Growing Customers; Services Transformation; Customer Success; B4B; Business Outcomes

Functional Areas:
Operations;Service Delivery;Strategy