- Focus Areas
- Strategic Services
At the Technology Services World conference in May, Part I of the blueprint was presented and details about designing and implementing a subscription offer were discussed. This follow-on session will focus on the supporting structure needed for a subscription business to thrive, the role of customer success, and applicable subscription-based metrics to gauge success. The session conducted in May received rave reviews, so you won’t want to miss Part II of this provocative and relevant topic.